If you would rather receive your label via email, simply let us know by email or phone. If for any reason you are unable to print out a label, we would be happy to have the label mailed out to you.
Instead of choosing the option to print in the above return process, select the option to have a label mailed to you.
A black marker can also be used to cover any existing bar codes.
You may drop off your return at any authorized UPS shipping location, but please do not drop your return off at a drop box.
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If you select the USPS 'snail mail' option, please allow 7-10 business days for the label to arrive.
Make sure the merchandise is in its original packaging, (e.g., shoebox), and place it in a shipping box. Be sure to cover any old labels with the new one, or just peel them off.